Shipping policy
Shipping Policy
We ship worldwide using a combination of fulfillment partners and in-house production, depending on your location.
Production Time
All items are made-to-order. Production typically takes 2 to 7 business days.
Estimated Delivery Times
International orders (fulfilled by Printful): 7 to 21 business days after production
Asia-based orders (fulfilled in-house): 2 to 7 business days after production
Tracking
Tracking details will be emailed as soon as your order ships. If your tracking hasn’t updated after several days, contact us.
Delays
Shipping estimates are not guarantees. Delays can occur due to customs, weather, or carrier issues. We are not liable for delays once an order has left our facility.
Lost Packages
If your package appears lost or hasn’t moved in over 10 business days, email hello@toasty.media and we’ll investigate.
Customs and Import Fees
International customers are responsible for any customs duties, import taxes, or related fees. These are not included in your purchase total.
Contact
For any shipping-related questions, email us at hello@toasty.media.